How We Work
A better approach to legal technology implementation
Successful implementation starts with understanding how your firm actually works. We work alongside your team from requirements through launch, aligning workflows, configuration, migration, training, and adoption around the way your attorneys and staff operate.
The LexRight implementation methodology
Five phases from discovery through adoption
- 1
Discover
Understand your firm's current operations through stakeholder interviews, workflow analysis, and pain-point mapping.
Deliverables
- Business and system requirements
- Current-state and future-state workflow maps
- Defined success measures
- Implementation roadmap and timeline
- 2
Design
Design the system around your firm's structure, practice areas, and workflows rather than forcing your team into a standard configuration.
Deliverables
- System configuration blueprint
- Practice-area templates
- Integration architecture
- User roles and permissions
- 3
Migrate
Data migration can determine whether an implementation succeeds. We map, clean, test, validate, and transfer legacy data so your new system launches with information your team can trust.
Deliverables
- Data mapping and transformation plan
- Test migration results
- Data validation reports
- Historical-data migration strategy
- 4
Enable
Prepare attorneys and staff to use the new system effectively through role-based training, practical job aids, and adoption support.
Deliverables
- Role-based training materials
- Video tutorials and job aids
- Live training and workshops
- Train-the-trainer programs
- 5
Launch
Support your team through go-live and stabilization, resolve issues quickly, and identify the first opportunities for post-launch improvement.
Deliverables
- Go-live support
- Issue tracking and resolution
- Adoption and system-performance monitoring
- Post-launch improvement plan
Beyond Implementation
Improvement doesn't stop at go-live
After launch, LexRight can continue working with your firm through managed services and continuous improvement. We help resolve day-to-day issues, monitor adoption, optimize workflows, and work through a prioritized improvement backlog as your needs evolve.
Urgent user and system issues take priority when they arise. Alongside that support, we use adoption data, user feedback, and your improvement backlog to continuously refine the platform.
Our Guiding Principles
Principles that guide every engagement
Measure What Changes
We look beyond whether the system launched successfully. Adoption, workflow efficiency, user experience, and business results tell us whether the implementation is working.
Minimize Disruption
Your firm still has clients to serve during an implementation. We structure discovery, migration, testing, training, and launch to reduce disruption to day-to-day work.
Design for What Comes Next
We make architecture, workflow, and configuration decisions with future growth in mind, so the system can evolve as your firm's people, processes, and technology change.
Transfer Knowledge
Your team should understand the solution, not depend on consultants for every change. We document decisions, train users and administrators, and build internal knowledge throughout the engagement.
Planning an implementation, or trying to improve one already underway?
Tell us where your firm is today. We'll talk through your goals, current systems, and the areas creating the most friction.